What information do we collect?
We collect information and data from you when you register on our site, make a booking on our site or over the phone or fill out a form.
When booking or registering on our site, as appropriate you may be asked to enter your name, e-mail address and contact number.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways below and securely retained until we cease to operate.
​To personalise your experience (your information helps us to better respond to your individual needs).
​To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To process transactions. Your information whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
To administer a contest, promotion, survey or other site feature.
To send periodic emails. The email address you provide for making a booking may be used to send you information and updates, in addition to receiving occasional company news, updates, related product and service information, etc.
​Note: If you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
You may exercise your “right to be forgotten” at any time by emailing us you wish us to securely delete any data information we hold about you.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Privacy Policy
​We do not store credit card details nor do we share financial details with any 3rd parties

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, none personally identifiable visitor information may be provided to other parties for marketing, advertising, or other use.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility for the content and the activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online & over the phone privacy policy
This outline policy applies only to information collected through our website and over the phone

Terms and Conditions

Your Consent
By using our site and scheduling an appointment over the phone, you consent to our privacy policy

Changes to our privacy policy
If we decide to change our privacy policy, we will post those on this page. This policy was last modified on the 13th Nov 2018

KI. Spa Ltd
W: www.mastertherapist.co.uk
E: book@mastertherapist.co.uk
T: +44(0) 1908 616105